Customer Services

BINDEEZ INFORMATION:

Bindeez Consumer Update: Click Here

You can contact us on 0161 633 9808 or you can send an email with your enquiry to customercare@charactergroup.plc.uk or using the Contact Us form.

If you require further information about a product, in first instance please refer to the FAQ's here.

Further assistance for our products can be found in our Instruction Manuals section, these are available online.

If you need spare parts, please download the forms included in our Spare Parts section and send these to our Customer Care team at the address below.

Please remember to include the appropriate payment.

To return a product you will need to fill out the form here - please note that products returned to us without the form will not be accepted, please include the form with the return package.

Click Here to download the PDF.