Ordering Online

Select service:

Ordering your toys online with us couldn't be easier, and it's fully secure. If your toy order is over £25 delivery is completely free. And remember, if you need help with your order just call our Customer Service team on 0161 633 9808 or email us at Customercare@charactergroup.plc.uk or Customerservices@charactergroup.plc.uk.

Free delivery

Free delivery on toy orders over £25. Otherwise £4.99 for deliveries to mainland UK.



SSL security

Your toy order is fully secure using SSL server security protecting your purchase details.



Online convenience

Just a few clicks and your toy delivery is on its way. Quick, easy, reliable.

Credit card payments

All major credit cards accepted ( Mastercard, Visa, Maestro or JCB). Or pay by PayPal.


Customer  support

We're here to help. If you have a question just call us 0161 633 9808 or email us at Customercare@charactergroup.plc.uk or 



Money back guarantee

Full money back up to 14 days after receipt. You simply pay for postage to return your toy.