Character-online.co.uk (Character Options Limited) is committed to the protection of your privacy. All personal information given to us through this website will only be held and used with care and in accordance with this policy and the Data Protection Act 1998. Your use of this website constitutes your agreement to the terms of this Privacy Policy.
Use of Personal Information and Your Preferences
Character-online.co.uk (Character Options Limited) collects data from customers when they register and make a purchase online. We also gather data about our customers from their use of the website. We use this data to corroborate our customers' identity, process payments, manage orders including delivery, communicate with customers about orders, products, services and promotions, manage customer accounts, display personalised content such as wish lists and recommend merchandise and services that might be of interest. We also use this data to further develop this website to be of use to customers and to manage security.
We may also use your contact details to communicate with you. We may use your information to send you information about Character-online.co.uk (Character Options Limited) products and services. If you request, we may also send you offers or information from other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes.
Once you have registered with Character-online.co.uk (Character Options Limited), you can log in to view your account. If you want to change any of your personal information including the way we communicate with you click on “‘Edit Contact Details”. If you do not want to receive communications from us, please change your communications options by using the boxes available on that page. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
When you view this website by linking from another web page Character-online.co.uk (Character Options Limited) may store the name of that web page for the purposes of internal administration and analysis. In order to process your registration and enable management of this website, your personal information may be passed to third party service providers who may process your information on our behalf and under our control. We may share non-personal, anonymous, aggregate statistics (group) data about visitors to this website, use and other traffic patterns with connected, or third parties.
Accuracy and access to Personal Information:
You can check that the information which we are holding is accurate by accessing your account online if you are registered (click on 'Your Account' at the top of the screen, enter your email address and password to log on and view your details) or emailing us at customercare@charactergroup.plc.uk (Character Options Limited) Also, even if you have consented to receive marketing information from us you can request that we do not contact you with further information by e-mailing us at any time.
Use of "Cookies"
Please note - this policy explains how cookies are used on the following Character websites: www.character-online.com (including http://www.character-online.com/hmaf/ and http://www.character-online.com/lets-cook-toys/), www.thecharacter.com and www.characterbuilding.eu from 26 May 2012.
Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Some of the cookies are essential in order for you to use the websites.
Cookies necessary for the provision of service
These cookies are strictly necessary to enable you to move about the site or to provide certain features you have requested.
Performance cookies
These cookies are operated on our behalf. These cookies are used to collect information about how visitors use our site. We use the report to compile reports and to help us improve the site. You can find out more about Google cookies by visiting http://www.google.com/intl/en_uk/policies/privacy/
Third party cookies
http://www.character-online.com/, http://www.character-online.com/hmaf/ and http://www.character-online.com/lets-cook-toys/
http://www.characterbuilding.eu/
We embed videos from our official YouTube channel on this website. This may set cookies on your computer once you click on the YouTube video player, but we do not use any personal information about you that YouTube cookies may collect.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Links to other Websites
We may from time to time refer to or establish relations with companies, organisations and public bodies that will enable you to access their websites directly from our website. Each company, organisation or public body operates its own policy regarding privacy the sale of personal data and the use of cookies. If you have a particular interest in, or concern regarding the way your data will be used then you are advised to read the Privacy Statement on the relevant website. We will try to provide you with links to high quality, reputable websites which we believe will be of interest and relevant to you, but please note that such third party websites are not under our control and we do not contribute to the content of such websites. When you click through to any of these websites you leave the area controlled by Character-online.co.uk (Character Options Limited). We cannot accept responsibility for any issues arising in connection with the third party's use of your data, the website content or the services offered to you by these websites.
You may provide a link (but not a framed link) to the home page of this site but not (save with our prior written agreement) in any way, which gives the impression that we are associated with or have approved such other site. Apart from this you may not link from another internet site or equivalent entity to materials or information on this website or reproduce or store any part of this site on any other website without our prior written consent.
Data Protection Act
In addition to these policies your personal data is protected in the UK by the Data Protection Act 1998. Under this Act we will only process any data we hold about you in a lawful and fair manner. We will keep your data securely to prevent unauthorised access by third parties.
Your personal data may have to be disclosed if we are required to disclose it by law or as a result of a lawful request by a governmental or law enforcement authority.
Policy Changes
Any changes to this Privacy Policy made by Character-online.co.uk (Character Options Limited) will be posted here and will take effect immediately.